ACE Graduate Trainee Program - Customer Service & Leadership Development
Kickstart your career with FedEx’s ACE Graduate Trainee Program, designed to cultivate the next generation of leaders in customer service and operational excellence. This full-time opportunity in Denpasar, Bali offers a dynamic environment where you'll gain hands-on experience with industry-leading tools like SAP and Oracle. As a trainee, you'll work closely with experienced professionals, receiving mentorship and training to develop your leadership skills and technical expertise.
Join a global company with a strong presence in Indonesia, where you'll be part of a team that delivers exceptional service to customers across the region. This program is perfect for recent graduates looking to build a career in logistics and customer service, with a focus on continuous learning and professional growth.
In this role, you'll be responsible for providing top-notch customer service, handling daily operations, and contributing to the overall success of the team. With a competitive salary of Rp 6,000,000 - Rp 8,000,000 per month, this is your chance to make a significant impact in the logistics industry while growing your career.
📋 Tanggung Jawab Pekerjaan
- Provide excellent customer service, ensuring customer satisfaction and resolving any issues promptly.
- Assist in daily operations, including package handling, sorting, and delivery.
- Work with SAP and Oracle systems to manage and track shipments and customer data.
- Collaborate with team members to achieve operational goals and improve processes.
- Receive training and mentorship from experienced professionals to develop leadership skills.
- Participate in team meetings and contribute to continuous improvement initiatives.
- Adhere to FedEx’s safety protocols and quality standards.
- Support the team in achieving customer service and operational excellence targets.
🎓 Kualifikasi & Syarat
- Recent graduate with a degree in Business, Logistics, or a related field.
- Minimum 2 years of experience in customer service or a related role.
- Proficiency in using SAP and Oracle systems.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced, team-oriented environment.
- Familiarity with logistics and supply chain processes.
- Fluency in English, both written and spoken.
- Willingness to travel and relocate to Denpasar, Bali.
🛠️ Keahlian
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